Last updated: 12 October 2026. Effective from: 12 October 2026.
Kabbu Mart (Navneet Sogani, Proprietorship, GSTIN 08AGCPS3507N1Z2) delivers across India through trusted courier partners. This policy explains where we deliver, how long it takes and what it costs.
1. Where we deliver
We deliver pan-India to all pincodes served by our courier partners. Enter your pincode on the product page or at checkout to see whether delivery, and Cash on Delivery, are available for your location. We currently do not ship outside India.
2. Order processing time
After your order is confirmed (and payment is received, for prepaid orders), we need 1 to 2 business days to check, pack and hand over the parcel to the courier. Business days are Monday to Saturday, excluding public holidays. Orders placed on a Sunday or a public holiday are processed on the next business day.
3. Delivery time
| Location | Delivery time after dispatch |
|---|---|
| Metro cities | 3 to 5 business days |
| Rest of India | 5 to 9 business days |
| Imported items and items shipped from partner warehouses | 7 to 15 business days in total; the expected time is stated on the product page |
The delivery time shown on the product page and at checkout for your pincode is our best estimate. Remote areas, bad weather, festivals, strikes, customs checks and other events outside our control can cause delays. If your order contains items with different delivery times, we may ship them in separate parcels, and you will receive a tracking link for each.
4. Shipping charges
- Free shipping on orders above ₹499.
- A flat shipping charge of ₹59 on orders of ₹499 or below.
- A Cash on Delivery (COD) fee of ₹49 where COD is available.
These are our default values. The live values for your order, including any offer, are always shown at checkout before you pay. All amounts include GST.
5. Tracking your order
When your order is dispatched, we send the courier name, tracking number and a tracking link by email, SMS or WhatsApp. You can also track your order on the Track Order page of kabbumart.com using your order number and phone number, or from My Orders after you sign in.
6. Delivery attempts and Cash on Delivery
- The courier usually makes up to three delivery attempts. Please keep your phone reachable and make sure that someone is available to receive the parcel.
- For COD orders, please keep the exact amount ready.
- A parcel that cannot be delivered is returned to us (RTO). See the Cancellation Policy and the Refund Policy for what happens next.
7. Wrong or incomplete address
Please check your address and pincode carefully. We are not responsible for failed delivery caused by an incorrect or incomplete address or a wrong phone number. If we can correct it before dispatch, we will contact you. Re-shipping after a failed delivery may carry an additional shipping charge.
8. Check the parcel at delivery
Please check that the outer packaging is sealed and undamaged. If the parcel looks open or damaged, tell the delivery person and, if possible, record a video while opening it. Then contact us within 7 days of delivery as described in the Return Policy.
9. Country of origin and customs
Some products are imported. For these products, we handle import duties and customs clearance, and the price you see is the final price. The country of origin is stated on the product page.
10. Contact
Shipping questions: info.kabbumart@gmail.com or +91 63783 51784, Monday to Saturday, 10:00 AM to 6:00 PM IST. Pickup and registered address: F.No. 141/C-106, Rama Krishna Apartment, Shipra Path, Mansarovar, Jaipur, Rajasthan 302020.