Shipping & Returns Policy

At Kabbu Mart, we take pride in delivering high-quality products to our customers. We understand the importance of timely delivery and strive to make the shipping process as smooth and efficient as possible.

 

Shipping Locations:

We ship our products across India. We also offer Cash on Delivery payment option**. Delivery times are estimated on the shipping page but are indicative and depend on our shipping partners. Delivery times vary based on location, distance, and logistics partners. While we are not liable for any delays caused by courier companies or postal authorities, we will assist in tracking your package through our partner courier services.

 

Shipping Carriers:

We partner with reputable shipping carriers to ensure the safe and reliable delivery of your orders. We may also use other carriers based on availability and specific product requirements.

 

Shipping Methods and Timeframes:

We offer various shipping methods, including standard and expedited delivery options. The estimated delivery timeframe depends on the chosen shipping method, destination address, and product availability. You will receive a confirmation email with tracking information once your order has been shipped.

 

 

 

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of the product(s), the shipping destination, and the chosen shipping method. These costs will be calculated and displayed during the checkout process before you confirm your order.

 

Order Processing Time:

Orders are typically processed within 1-2 business days after the order is placed. However, processing times may vary depending on product availability and order volume. We strive to provide the best customer service and quality products, but we understand that sometimes things don't go as planned. Please read through our policy carefully before initiating a return or exchange.

 

Returns:

We accept return requests, but an unboxing video is mandatory when requesting a return of a product.

 

Exchanges:

We offer exchanges within 15 days of purchase for any item that is unused and in its original packaging. To initiate an exchange, please contact our customer service team to obtain an exchange authorization number. Exchanges without a valid exchange authorization number will not be accepted. Once we receive the exchanged item and confirm it meets our exchange policy criteria, we will ship the replacement item.

 

We reserve the right to refuse any returns or exchanges that do not meet our policy criteria. If you have any questions or concerns about our return and exchange policy, please contact our customer service team for assistance. We appreciate your business and look forward to serving you again in the future.

 

Service Team Contact Details:

Phone: 6378351784

Email: kabbumart@gmail.com